AI meeting assistant that records, transcribes, and analyses all your calls — then makes them searchable and shareable.
Fireflies.ai is a dedicated AI meeting intelligence platform that goes further than basic transcription. It records and transcribes meetings across Zoom, Google Meet, Teams, and Webex, then applies AI to surface insights: action items, sentiment, topics, and speaker analytics.
The free tier includes unlimited transcription for 3 seats and 800 minutes of storage. Pro ($10/seat/mo) gives unlimited storage, AI summaries, and CRM integrations. Business ($19/seat/mo) adds conversation intelligence and custom AI filters.
Unique features include AskFred (ask questions about any past meeting in natural language), Topic Tracker (automatically flags mentions of competitors, pricing, or key terms), Sentiment Analysis (tracks how speakers felt at different points), and Meeting Analytics (identifies which team members talk most, engage least, etc.). Fireflies integrates natively with 40+ CRMs, project management tools, and Slack.
Pros: Comprehensive meeting intelligence beyond basic notes, powerful search across all past meetings, CRM integrations, team analytics, AskFred is genuinely useful.
Cons: Free storage limit, video recording not included on all plans, some users report occasional transcription errors on accents.
Best for: Sales teams, managers, consultants, HR teams, and any organisation that runs many meetings and wants to extract value from them systematically.